Privacy Policy

At Cumberland Insurance, we are committed to safeguarding the privacy and security of our clients and users. This Privacy Notice explains how we collect, use, disclose, and protect your personal information. By accessing our services or providing us with your personal data, you consent to the practices described in this Privacy Notice. Please take the time to read this notice carefully.

Information We Collect:

We may collect personal information from you when you interact with our website, contact us, or use our insurance services. The information we may collect includes but is not limited to:

• Your name, contact details, and address
• Date of birth and marital status
• Insurance policy information and claims history
• Payment details
• Information related to your insurance needs and preferences
• Health records (such as your medical history, genetic test results and information, prescription history, death certificate and reports on medical diagnoses, tests and treatment)
• Family medical history

Use of Your Information:

We use the collected information for various purposes, including but not limited to:

• Providing insurance services and processing claims
• Improving our services and offerings
• Responding to your inquiries and providing customer support
• Administering your account and managing your policy
• Complying with legal and regulatory obligations

Information Sharing:

We may share your personal information with third parties, including insurance partners, service providers, or regulatory authorities, strictly for the purposes mentioned in this Privacy Notice. We do not sell your personal information to third parties for marketing purposes.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies:

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Retention of Data:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice and comply with legal obligations. If your personal information is no longer required, we will securely dispose of it.

Your Rights:

• Access your personal information
• Rectify the information we hold about you
• Erase your personal information
• Restrict our use of your personal information
• Object to our use of your personal information